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Terms & Conditions

Service description
Gretor.com is the creation of and is operated by Gretor Web Services (390, Herakliou Av, Athens, Greece, 14122, VAT: EL044940790). We act as an intermediary between hotels and users. This enables our site users to search and book hotel accommodation online. The hotel descriptions we provide is based on information provided by hotels. Although we do our utmost best to ensure that all information provided on this website is accurate, we cannot guarantee that all information is correct.

The prices on our site are very competitive. All prices on the Gretor.com website are per room for your entire stay, unless stated differently. These prices can be changed by the hotels. We show the price we get from the hotel for this room for the dates you select. These are neither rack rates nor competitors' rates. Please check the room details to see what is included in the price and what is not.

We respect your privacy. We will not give your personal information to third parties under any circumstances. Please have a look at our Privacy Policy for further information.

Credit card guarantee
Hotels require credit card details in order to guarantee your reservation. Your credit card information are sent directly to the hotel you reserve. When you make a booking you will automatically enter into an agreement with the hotel you have chosen. Please be assured that some hotels can charge your credit card while booking and some not. So you should check the hotel's policies carefully.
Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard "Secure Socket Layer (SSL)" technology to encrypt your credit card details. Our SSL certificate has been issued by Thawte. Therefore we can guarantee that every transaction made is 100% safe.

Please follow the instructions in the confirmation email in case you need to cancel your stay. If you cancel according to the cancellation policy of the hotel, it will be free of charge. We recommend you read the cancellation policy of the hotel carefully. If you cancel later than requested by the hotel or do not show up, the hotel might charge you a fee which is in most cases the equivalent of one night's stay. Note, we don't charge you any cancellation fees whatsoever. But some hotels may charge your credit card. You should check the hotel's policies.

Gretor.com has been compiled with the greatest possible care. Our services are based on the information provided by the hotels; for this reason the hotels remain responsible for the correctness of this information. Hotels can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate.

Unless stated otherwise, the copyright of the material on this website is copyright of Gretor.com.


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